Tuesday, February 22, 2011

Re: [Techtrouble] Network problem today?

Thanks Tami. From your description it sounds like our server went down over the long weekend. I didn't see a work order in the queue so I added one now--hopefully the district tech staff can take a look tomorrow. If the problem persists beyond tomorrow (Wednesday) please let me know.

Best,
--Mark

-=- Mark Henderson -=- www.mills.edu/publicpolicy -=-

On Feb 22, 2011, at 7:15 PM, "Tamara Taylor" <ttaylor@smfc.k12.ca.us> wrote:

> Hi Mark,
>
> I found out after school, at our staff meeting, that it was
> school wide. I didn't have my laptop today. Students
> couldn't log in so they used generic student log in.
> We were able to print, but could not save individual
> work to individual accounts. I believe a work order was
> put in. Thank you for being so prompt with your email.
> Tami
> ________________________________________
> From: Mark Henderson [mhenderson@mills.edu]
> Sent: Tuesday, February 22, 2011 4:30 PM
> To: Tamara Taylor
> Subject: Network problem today?
>
> Hi Tami,
>
> Karen Smith mentioned that your class was having trouble with the network today. I haven't heard from any other classes but will look into it. Can you tell me:
> --did it affect your laptop or logging into the AERIES attendance system?
> --did students get an error message when they tried to log in, or did it just stall?
> --if you tried to print anything, were you successful? From which computer(s)?
> --anything else you noticed?
>
> Thanks!
> --Mark

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4 comments:

  1. I am having problems connecting to the Internet. I right click on My Network Places - View Network Connections and I see I am connected to the Internet. However, I can't get my Yahoo Messenger! MSN Messenger or Browsers to work.

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  2. I live in Ashford kent and I have no signal or network coverage today is their a problem with Orange?
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  3. Many organizations use a three tier support staff solution, with tier one (help desk) personnel handling the initial calls, tier two Most of those organizations follow a fixed staffing ratio, and being a network administrator is either the top job, or next to top job, within the technical support department.
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  4. I finished installing the Yahoo Messenger. Was unable to access due to a "Network problem". ?

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